Privacy policy

Last updated: October 2026

Who we are

Wolfe Wellness ("we", "us", "our") is a private clinic providing EXOMIND TMS therapy, lymphatic drainage and one-to-one sleep audits, and sells Sleep Through products through our online shop. We are the data controller for the personal information we collect about you. You can contact us at: Wolfe Wellness, Suite 7, Block A, South Terrace Medical Centre, Infirmary Road, Cork, T12 WF40. Email: [email protected]. Phone: 087 268 3584.

What information we collect

We collect only the information we need to respond to you and provide safe care:

• Contact details, such as your name, email address and phone number
• Information you give us in our enquiry form, including your answers to our safety questions
• Health information you share with us or our doctor, such as medical history, medication and suitability for treatment
• Appointment, treatment and payment records
• Delivery details for shop orders. Payments are processed securely by PayPal, and we never see or store your card details
• Basic website usage data, such as pages visited, collected through cookies and similar technologies

How we use your information

We use your information to:

• Respond to your enquiry and call you to discuss treatment
• Check whether treatment is safe and suitable for you
• Arrange your doctor consultation and treatment sessions
• Keep accurate clinical and financial records
• Send you service messages about your appointments
• Send you our newsletter, only if you have subscribed. You can unsubscribe at any time
• Improve our website and services

Our legal basis

We process your information to take steps at your request before providing treatment and to deliver that treatment (contract), to meet our legal and regulatory obligations, and for our legitimate interest in running a safe and effective clinic. Health information is special category data. We process it to provide healthcare, under the responsibility of a registered medical practitioner, and with your explicit consent where required. Marketing emails are only sent with your consent.

Who we share it with

We never sell your information. We only share it where necessary, for example with:

• Our doctor, who reviews your suitability and prescribes treatment
• Trusted service providers who help us run the clinic, such as our booking, email and website systems, under strict confidentiality agreements
• PayPal, to process payments, and our delivery partner, to send shop orders
• Your GP or another healthcare professional, with your consent or where needed for your safety
• Authorities, where we are required to by law

How long we keep it

We keep clinical records for as long as required by Irish medical record-keeping guidance. Enquiries that do not go ahead are deleted after 12 months. Marketing data is kept until you unsubscribe.

Keeping it safe

We use appropriate technical and organisational measures to protect your information, including secure systems, access controls and staff confidentiality.

Your rights

Under the GDPR you have the right to access your information, correct it, ask us to delete it, restrict or object to how we use it, receive a copy in a portable format, and withdraw consent at any time. To use any of these rights, contact us using the details above. We will respond within one month.

If you are unhappy with how we handle your information, you can complain to the Data Protection Commission at dataprotection.ie.

Cookies

Our website uses cookies to make it work properly and to help us understand how it is used. You can control cookies through your browser settings.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page.